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How to Price Your Services for Profit

Most small businesses underprice by 20–40% and blame the market. Here's a saner way to set prices without losing customers.

By Forge Growth4 min read

Most small businesses underprice by 20–40% and blame the market. Here's a saner way to set prices without losing the customers you actually want.

The 3 pricing traps

  1. Cost-plus pricing. Add a margin to your cost. Ignores what the customer actually values, so you leave money on the table on every high-value job.
  2. Competitor matching. Set your price where the loudest competitor is. Now you're in a race with someone who might be losing money.
  3. Emotional pricing. Undercharging because you're afraid to ask. Very common. Very expensive.

A saner pricing method

Step 1: Know your fully-loaded cost. Direct cost + labor + overhead + tax reserve. If you don't know this per job, everything downstream is a guess.

Step 2: Set your profit floor. The minimum margin you'll take on any job. For most service businesses, that's 25–40% after fully-loaded cost.

Step 3: Anchor to value, not competitors. What does the outcome save or make the customer? Price a meaningful percentage of that — not a percentage of your cost.

Step 4: Offer 3 tiers. Almost always increases average order value by 20–40%. Most customers pick the middle. Some self-select up.

Step 5: Raise prices 5–10% every year. If you're not losing 5–10% of price-sensitive leads, you're probably underpriced.

Signals you're underpriced

  • Every quote turns into a job. (You're leaving margin on the table.)
  • Your best customers ask if they can pay you more or tip you.
  • You're the busiest you've ever been but not making more money.
  • Your competitors' pricing is public and it's higher than yours.

The uncomfortable truth

Raising prices is the fastest, highest-leverage move in most small businesses — and the one owners resist most. A 10% price raise on stable volume is usually a 30–50% profit increase.

Next step

Our Growth Blueprint benchmarks your pricing and margin against your industry and shows the specific tier and raise strategy for your business.

Common questions

Frequently asked

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