Most small businesses underprice by 20–40% and blame the market. Here's a saner way to set prices without losing customers.
Most small businesses underprice by 20–40% and blame the market. Here's a saner way to set prices without losing the customers you actually want.
Step 1: Know your fully-loaded cost. Direct cost + labor + overhead + tax reserve. If you don't know this per job, everything downstream is a guess.
Step 2: Set your profit floor. The minimum margin you'll take on any job. For most service businesses, that's 25–40% after fully-loaded cost.
Step 3: Anchor to value, not competitors. What does the outcome save or make the customer? Price a meaningful percentage of that — not a percentage of your cost.
Step 4: Offer 3 tiers. Almost always increases average order value by 20–40%. Most customers pick the middle. Some self-select up.
Step 5: Raise prices 5–10% every year. If you're not losing 5–10% of price-sensitive leads, you're probably underpriced.
Raising prices is the fastest, highest-leverage move in most small businesses — and the one owners resist most. A 10% price raise on stable volume is usually a 30–50% profit increase.
Our Growth Blueprint benchmarks your pricing and margin against your industry and shows the specific tier and raise strategy for your business.
Forge Growth builds and manages websites, SEO, and lead systems for local businesses.